1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 1352741317
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check if the issue is with your internet connection, ensure you have a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait for the allotted time. If you're still unable to receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the newly updated app without any problems. Once downloaded, you can access the app's updated features and functionality.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus-collected funds are not eligible for withdrawal. This allows users to cash out their gaming winnings with a relatively higher minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall processing time for transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned while playing games using the bonus amount. The bonus money itself is non-withdrawable, but any winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
Our platform is designed to provide seamless navigation and gameplay on mobile and desktop devices, ensuring a smooth and enjoyable experience for our users. Security and fairness are paramount in everything we do at 1win app, which is why we utilize advanced encryption technologies to protect our users' sensitive information. Additionally, we regularly audit our games to ensure they meet the highest standards of fairness and integrity. We also offer a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrency options, to provide our users with fast and secure transactions. These methods are designed to be convenient and accessible, allowing users to easily manage their accounts and start playing their favorite games quickly. With our platform, users can have peace of mind knowing that their transactions are secure, reliable, and protected by our robust security measures.
Our top priority is the security and protection of our users, which is why we provide reliable deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. This ensures that transactions are processed smoothly and without any complications. To further enhance our security measures, we also offer multiple layers of authentication and encryption to safeguard your personal and financial information. Our system is designed to be secure and reliable, with regular updates and maintenance to prevent any potential vulnerabilities. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions, concerns, or issues you may have. Whether you need help with a transaction, have a question about our services, or require assistance with your account, our team is always available to provide timely and effective support. Our commitment to security and customer support is unwavering, and we strive to provide a safe and hassle-free experience for all our users.